Frequently asked questions

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Welcome to the Double Your Send campaign information page.

Here you'll find the Frequently Asked Questions and the official Terms & Conditions to help you understand how the promotion works.

Frequently Asked Questions

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1. Q: How do I enter?

ANS: Simply send money internationally with Pesa during the campaign period. Every successful international transfer automatically qualifies you for the draw.

2. Q: Do I need to register?

ANS: No. Every qualifying transfer is entered automatically. If you are not a verified Pesa user, all you need to do is to complete your KYC. If you don't have the app, download the app, complete your KYC, and send money internationally.

3. Q: Can I enter more than once?

ANS: Yes. Every qualifying transfer counts as a separate entry, so the more qualifying transfers you make, the more chances you have to win.

4. Q: What is the Double your send offer about?

ANS: It's a chance to win 200% of the money you sent with Pesa. Winners and the amount to be doubled are selected at random from all eligible entries.

5. Q: Is everyone guaranteed to receive double?

ANS: No. This is a prize draw. Only randomly selected winners will receive the prize.

6. Q: Is there a minimum transfer amount?

ANS: No. There is no minimum transfer amount. Send any amount, as many times as you like, during the campaign period. Every qualifying international transfer counts as an entry.

7. Q: Which transfers qualify?

ANS:
If you are in Canada, the UK, US, Europe or UAE, the transfer has to be to Nigeria, Ghana, Kenya or India.
If you are in Nigeria, the transfer has to be to Canada, US, the UK, UAE, Ghana, Kenya, or India.

8. Q: When will winners be announced?

ANS: Winners will be announced on Tuesday, 14 July 2026.

9. Q: How will I know if I've won?

ANS: We'll contact you using the phone number and email address registered on your Pesa account.

10. Q: Can business accounts participate?

ANS: Yes. The promotion is open to all eligible Pesa users, including business account holders.

11. Q: What happens if my transfer is cancelled or refunded?

ANS: Cancelled, reversed, or refunded transfers are not eligible for the draw.

12. Q: I made multiple transfers. Which one will be doubled if I win?

ANS: Every qualifying transfer is entered into the draw separately. If you're selected as a winner, one of your qualifying transfers will be chosen randomly. The prize is not calculated using the total of all your transfers.

Contact Information

For inquiries about the Campaign, please contact Pesa support at support@pesa.co or send a message from the app.

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Terms and Conditions

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1. Campaign Period
   
   • The promotion is valid from Friday 10 July, 2026 to Sunday 12 July, 2026
2. Eligibility
   
   • Open to verified Pesa customers aged 18 years and above.
   • Participants must have successfully completed KYC verification.
3. Qualifying Transfers
   
   • There is no required minimum amount
   • If you are in Canada, the UK, US, Europe or UAE, the transfer has to be to Nigeria, Ghana, Kenya or India.
   • If you are in Nigeria, the transfer has to be to Canada, US, the UK, UAE, Ghana, Kenya, or India.
   • Local transfers are invalid
   • Transfers between Pesa users are invalid
   • Wallet-to-wallet exchanges are invalid
   • Cancelled, failed, refunded, or reversed transfers are not eligible.
4. How to Enter
   
   • Every qualifying transfer automatically counts as one (1) entry into the draw.
   • No separate registration is required.
5. Prize
   
   • Winners will receive an amount equal to the value of their qualifying transfer ("Double Your Send").
   • The prize will be credited to the winner's primary Pesa wallet 
   • Winners will be selected at random
   • The value to double will be selected at random from the transactions made during the period.
6. Winner Selection
   
   • Winners will be selected at random from all eligible entries after the campaign ends.
7. Winner Notification
   
   • Winners will be contacted via their registered phone number and/or email.
   • If a winner cannot be reached within 7 days, Pesa reserves the right to select another winner.
8. Fraud
   
   • Pesa reserves the right to disqualify fraudulent, suspicious, or abusive transactions.
   • Self-referrals, duplicate accounts, or attempts to manipulate the promotion will result in disqualification.

Changes‍

Pesa reserves the right to amend, suspend, or cancel the campaign where necessary.

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Contact Information

For inquiries about the Campaign, please contact Pesa support at support@pesa.co or send a message from the app.

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