Frequently asked questions

Here you'll find the Frequently Asked Questions and the official Terms & Conditions to help you understand how the promotion works.

Frequently Asked Questions (FAQs)

Q1: What is the "Ride with Pesa" weekend campaign?

It is a limited-time weekend promotional event for Pesa customers across Canada, the UK, Europe, the US, and Australia. Every weekend between October 9 and November 9, 2026, you get a boosted exchange rate on qualifying international transfers, plus automatic entry into a weekly draw to win Uber and Uber Eats vouchers worth $50 CAD, $50 USD, $50 AUD, £50, or €50, depending on your region.

Q2: Is this a guaranteed reward or a prize draw?

The boosted exchange rate is automatically applied to all qualifying weekend transfers made by eligible users across Canada, the UK, Europe, the US, and Australia. The Uber and Uber Eats vouchers are awarded through a weekly prize draw, with 10 verified winners receiving a voucher worth $50 CAD, $50 USD, $50 AUD, £50, or €50, depending on their region, each week.

Q3: Who can participate in this campaign?

Any fully verified Pesa customer residing in Canada (CAD), the United Kingdom (GBP), Europe (EUR), the United States (USD), or Australia (AUD) whose account is active and in good standing.

Q4: When does the weekend campaign run?

The campaign runs every weekend from October 9, 2026, to November 9, 2026. Promotional rates and giveaway entries apply to transfers initiated between Friday 00:01 local time and Sunday 23:59 local time each week.

Q5: What is the minimum transfer amount required to qualify?

To qualify for the boosted exchange rate and earn 1 draw entry, your single transaction must meet the minimum threshold for your region:

• Canada (CAD): $750 CAD for your first transfer of the month; at least $200 CAD for later transfers.
• United Kingdom (GBP): £500 for your first transfer of the month; at least £100 for later transfers.
• Europe (EUR): €500 for your first transfer of the month; at least €100 for later transfers.
• United States (USD): $500 for your first transfer of the month; at least $150 for later transfers.
• Australia (AUD): $200 for your first transfer of the month; at least $50 for later transfers.

Q6: Can I earn multiple entries into the weekly Uber voucher draw?

Yes! Every qualifying transfer made during the Friday–Sunday window earns you 1 entry into that weekend’s draw. For example, making three separate qualifying transfers over the weekend gives you 3 entries into the Monday draw.

Q7: How and when are the weekly draw winners selected?

Winners are randomly selected and verified every Monday. A total of 10 winners are chosen each week across all eligible regions to receive a voucher worth $50 CAD, $50 USD, $50 AUD, £50, or €50, depending on their region. Each week, 5 winners receive Uber ride vouchers and 5 receive Uber Eats vouchers.

Q8: How will I receive my Uber or Uber Eats voucher if I win?

If you win, Pesa will notify you directly via email and phone call on the Monday following eligibility checks. Your unique voucher claim code, worth $50 CAD, $50 USD, $50 AUD, £50, or €50, depending on your region, will be delivered directly to your registered email address.

Q9: What if my weekend transfer is canceled or refunded?

Canceled, failed, or refunded transfers do not qualify for the promotional exchange rate or draw entries. The transfer must be successfully completed and paid out to the recipient.

Q10: Do weekday transfers (Monday through Thursday) qualify for this offer?

No. Boosted exchange rates and voucher draw entries apply strictly to qualifying transfers made between Friday and Sunday.

Q11: Can I participate if I am a brand-new Pesa customer?

Yes! New users who complete account verification and meet the regional qualifying transfer threshold during the weekend are fully eligible.

Q12: Can I create multiple Pesa accounts to get more entries?

No. Duplicate accounts, self-referrals, sharing payment credentials, or abusing identities across household accounts are strictly prohibited and will lead to immediate disqualification.

Contact Information

For inquiries about the Ride with Pesa Weekend Campaign, please contact Pesa support at support@pesa.co  or send a message directly through the in-app live chat.

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Campaign Terms & Conditions

1. Campaign Period

This promotion ("Campaign") begins at 00:01 local time on October 9, 2026, and ends at 23:59 local time on November 9, 2026 ("Campaign Window"). Boosted promotional exchange rates and giveaway eligibility apply exclusively to transfers completed between Friday 00:01 local time and Sunday 23:59 local time during the Campaign Window. Pesa reserves the right to modify, extend, or terminate the Campaign at any time with or without prior notice.

2. Eligibility

• The Campaign is open exclusively to legal residents of Canada, the United Kingdom, Europe, the United States, and Australia aged 18 years or older who hold a fully verified Pesa user account in good standing.
• Employees, officers, directors, and immediate family members of Pesa and its affiliate agencies are ineligible to participate.

3. Promotional Mechanics & Qualifying Criteria

To qualify for the Boosted Exchange Rate and earn one (1) entry into the weekly Uber & Uber Eats Voucher Draw, an eligible user must complete a single international money transfer meeting or exceeding their region's qualifying threshold during a campaign weekend (Friday–Sunday):

1. Canada (CAD): Minimum $750.00 for the first single transfer of the month; minimum $200.00 for later transfers within the same month.
2. United Kingdom (GBP): Minimum £500.00 for the first single transfer of the month; minimum £100.00 for later transfers within the same month.
3. Europe (EUR): Minimum €500.00 for the first single transfer of the month; minimum €100.00 for later transfers within the same month.
4. United States (USD): Minimum $500.00 for the first single transfer of the month; minimum $150.00 for later transfers within the same month.
5. Australia (AUD): Minimum $200.00 for the first single transfer of the month; minimum $50.00 for later transfers within the same month.

4. Prize Draw & Distribution

• Each completed qualifying weekend transaction earns one (1) entry into that week’s draw.
• Every Monday following a campaign weekend, ten (10) verified winners will be randomly selected from the pool of eligible entries.
• The weekly prize pool consists of ten (10)50 vouchers (500 total weekly value), split into five (5) Uber Ride vouchers and five (5) Uber Eats vouchers.
• Vouchers will be distributed digitally to the verified winner's registered Pesa email address within forty-eight (48) hours of selection.
• Prizes are non-transferable, non-negotiable, and cannot be exchanged for cash or alternative wallet credits.

5. Limitations & Exclusions

• Time Limitation: Transfers initiated Monday through Thursday are excluded from boosted rates and voucher draw entries.
• Transaction Thresholds: Transfers below the specified single-transaction corridor thresholds will not qualify. Cumulative transfers that individually fall below the threshold do not aggregate to meet qualifying criteria.
• Canceled/Failed Transfers: Transfers that are canceled, failed, or refunded prior to payout will not qualify.

6. Anti-Fraud & Fair Play Policy

• Pesa strictly prohibits fake accounts, automated transactions, duplicate profile creation, and shared payment methods across multiple user accounts.
• Pesa monitors IP addresses, device signatures, and payment sources. Any attempt to manipulate or exploit campaign mechanics will result in immediate disqualification, forfeiture of prizes, and potential account suspension.

7. Changes & Discretion

Pesa reserves the right to alter, pause, or end this campaign, or update these terms at any time. Winner selection, verification, and reward eligibility remain at Pesa’s sole discretion.

Contact Information

For inquiries about the Ride with Pesa Weekend Campaign, please contact Pesa support at support@pesa.co  or send a message directly through the app.

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