Frequently asked questions

Q: What is the “Detty December in Ghana with Pesa” campaign?
A: This is your chance to win a free round-trip flight ticket to Accra to experience the famous Detty December festivities! It's our way of thanking you for sending money home with Pesa.

Q: Who can participate?
A: Any active Pesa customer sending money to Ghana from our diaspora markets: the UK, EU, Canada, and the US can participate.

Q: How do I earn entries?
A: You earn entries based on the total amount you send to Ghana. The more you send, the better your chances! Every $50 (or equivalent) equals one entry. To see how your total transaction amount stacks up for multiple entries, please check the image below.

Q: How are bonus entries calculated?
A: You can get bonus entries by referring a friend! When you refer someone who signs up using your code, you get extra entries into the raffle. It’s that simple. Find your unique referral code and read the full terms here: [Link to Pesa Referral Page]

Q: Is there a minimum transfer amount?
A: Yes, your transaction must be equivalent to at least $50 USD to earn your first raffle entry. Transactions below this amount are not eligible.

Q: Can I send multiple transactions?
A: Absolutely! We calculate your entries based on your total sent amount. Think of it like this: If you send $50 today (1 entry) and $150 next week (2 entries), your total is 3 entries. The more often you send, the higher your total entry count climbs!

Q: What currencies are eligible?
A: Transactions sent to Ghana using GBP, CAD, EUR, or USD (or their equivalent) are eligible for entry.

Q: How does the referral bonus work?
A: When you refer a friend and they complete their first qualifying transfer, they get a special one-time cash bonus added to their Pesa account. They save on fees, and you get extra entries for Ghana!

Q: How will the winner be selected?
A: We will select the winner using a secure and transparent raffle system once the campaign ends.

Q: When will the winner be announced?
A: We are planning to announce the lucky winner by November 25th at the latest, so you have plenty of time to pack your bags!

Q: Do I need to be in Ghana to qualify?
A: No! The campaign is specifically for our diaspora customers in the UK, EU, Canada, and US who are sending money to Ghana.

Q: What’s included in the Detty December package?
A: The prize is one round-trip flight ticket to Accra during the Detty December period. Please note that accommodation, event tickets, and other personal expenses are not included in the prize package.

Q: Are the flight dates fixed, or can the winner choose them?
A: The prize covers a round-trip ticket to Accra for the "Detty December" period. We will work closely with you to secure convenient dates between mid-December and early January, but the final booking will be subject to airline availability and our ticketing window.

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